Initial Infrastructures · Rouen§ 01
Infrastructure operations · dedicated ops

Servers monitored,patched, backed up.

For SMBs with internal IT: continuous monitoring, scheduled patching, verified backups, SLA-backed incident response. No user helpdesk, infrastructure operations only.

Book a 30-min call
June 2026 · 2 audit slots
supervision · live
OPS
srv-web-01
23%
srv-app-01
41%
srv-db-01
38%
srv-db-02
44%
srv-mail-01
12%
srv-bkp-01
18%
srv-web-03
27%
srv-mon-01
32%
uptime · 30 j
99.94%
patches
à jour
incidents résolus
218
Aucun incident en cours · 8 serveurs supervisés
Rouen studio⊹Vendor-independent⊹Linux and Windows⊹24/7 on-call available⊹Transferable documentation⊹
€90
Per server · per month
24/7
Monitoring and alerting
100%
Vendor-independent
§ 02
— Four scopes of work

What we operate, every day.

01 / 04
Monitoring.
Continuous 24/7 · €90/mo per server

Continuous monitoring

Technical and business metrics watched continuously, calibrated alerting, readable dashboards. Not a stats page no one looks at.

  • Zabbix, Prometheus, or Datadog by context
  • Webhook, email, SMS alerting
  • Technical + business metrics
  • Dashboards readable by leadership
02 / 04
Patching.
Linux + Windows · included

Scheduled patching

Patch application in documented maintenance windows, with rollback ready. No more patches running six months late.

  • Linux (Debian, Ubuntu, RHEL/Rocky)
  • Windows Server all supported versions
  • Documented and validated maintenance window
  • Rollback ready, monthly reporting
03 / 04
Backups.
Verified · €50/mo per TiB

Verified backups

Not a backup that exists on paper. Formal monthly restore test, anomaly notification, hot and cold retention documented.

  • Restic, Borg, or Veeam by context
  • Monthly restore test
  • 30-day hot + 1-year cold retention
  • Adaptable retention by constraints
04 / 04
Incident.
Response under contractual SLA

Incident response

Response and resolution delays written into the contract, not best-effort. 24/7 on-call if your criticality justifies it.

  • Contractual response and resolution SLA
  • Optional 24/7 on-call
  • Documented escalation procedure
  • Post-mortem on every major incident
§ 03
— We hear it all the time

Six pains we know.

01
Hand-rolled monitoring
On-call is run by whoever is around with their personal phone. At night, weekends, it depends on the mood.
02
Patches behind
No maintenance window. Patches piling up for six months. Leadership doesn't know it's a risk.
03
Backups never tested
The backup runs every day and no one has ever tried a real restore. The day it fails, surprise.
04
10pm incident
The server goes down in the middle of the night. No on-call, no procedure. We wait until Monday morning to figure it out.
05
Capacity surprise
No one watches the curves. We discover the disk is full the day the application crashes.
06
No reporting
Leadership asks where the infra budget goes. IT scrambles an Excel last-minute for the board meeting.
§ 04
— Who it's for

The right match.

We're a good fit if
  • You have 3 to 50 servers (Linux, Windows, hybrid)
  • You have internal IT but no dedicated ops bandwidth
  • You want out of an improvised on-call run by whoever is around
  • Your backups exist but have never been seriously restored
  • You're preparing a certification (ISO27001, NIS2, HDS)
We're not the right choice if
  • You're looking for an MSP with user helpdesk (see /infogerance instead)
  • You have more than 100 servers and need Datadog enterprise
  • You want best-effort with no contractual commitment
— Decided?

30-min video call to look at your server fleet · no commitment.

Book a call
§ 05
— How it works

Three steps. Not one more.

01

Scoping call.

02

Onboarding · 2 wk.

Monitoring in place within 2 weeks

03

Reporting + review.

§ 06
— Per-server pricing
Run.

Monitoring. Patching. SLA.

“Per-server pricing, not consulting day-rate. €90/month for continuous monitoring of one server, scheduled patching included. Managed backups billed by volume. Contractual SLA.
— Options de paiement
Server monitoring
€90/mo · per instance
Managed backups
€50/mo · per TiB
Full-fleet care (flat)
on quote · by fleet size
— Included in monitoring
  • Technical and business metrics 24/7
  • Webhook, email, SMS alerting
  • Scheduled patching Linux and Windows
  • Readable dashboards
  • Monthly activity reporting
  • Transferable procedure documentation
— Beyond monitoring

24/7 on-call

by SLA

Out-of-hours incident response. Contractual delay matched to your real business criticality.

  • Phone and webhook on-call
  • Response and resolution SLA
  • Documented escalation procedure
  • Post-mortem on every major incident

Managed backups

€50/mo per TiB

Backups verified with monthly restore test. Restic, Borg or Veeam by context. Hot and cold retention.

  • Monthly restore test
  • 30-day hot + 1-year cold retention
  • Anomaly notification
  • Adaptable retention by constraints

Disaster recovery (DRP)

on quote

Documented recovery procedure for major incidents. Annual test on failover environment, contractual RTO and RPO.

  • Written and tested DR procedure
  • Failover environment ready
  • Annual formal test
  • Contractual RTO and RPO
01
Direct.
vous parlez à celui qui code
02
À vous.
le code, le contenu, le domaine
03
France.
données et hébergement à Rouen
§ 07
— And if we part ways?

Exit without lock-in.

Engagement is monthly after onboarding. If we part ways, here is what we commit to handing over.

01
Full handover
Monitoring procedures, alerting configurations, patching windows, backup scripts. All in open and versionable formats.
02
Accounts and access returned
Root access, admin accounts, API tokens, certificates. We keep nothing. You can replace us within two weeks max.
03
60-day notice period
To give you time to organise the transition. During this period, we keep operating normally and assist with the handover.
§ 08
— Frequent questions

About us. No fluff.

Infogérance is for organisations without internal IT: we cover PC helpdesk, users, backups, the full picture. Operations is for organisations with internal IT but no ops bandwidth: we run your servers and business services, your IT keeps user-facing work. No overlap, no duplication.

§ 09
— Get started

Book your
scoping call.

30 min · No commitment · We assess your fleet and ops needs together.

0 / 400
Your main need
June 2026 · 2 audit slots

No credit card. No aggressive follow-up. If we don't click, we forget each other. Cleanly.