Initial Infrastructures · Rouen§ 01

Managed IT · SMBs

Your IT,without managing it.

We take over your infrastructure — or back up your IT manager. Continuous supervision, human helpdesk, backups — from Rouen.

Book a 30-min call

June 2026 · 2 onboarding slots

supervision · live

ONLINE

UPTIME

100%

RÉSOLUS

213

BACKUPS

parc · 18 posteslatence 12ms

· aucun incident en cours ·

Rouen studio⊹7-day supervision⊹Human helpdesk⊹GDPR · backups⊹No lock-in exit⊹

30 MIN

First call

< 100

Seats per fleet

7/7

Supervision

§ 02

— What we take over

Four commitments, with numbers.

01 / 04

< 30 sec

Incident detection

24/7 active supervision

We see it before you do. Your servers, devices and network monitored continuously.

Local probes on every device, lightweight silent agent
Proactive alerts before your team notices
Shared real-time dashboard (you have access)
90-day incident history, exportable

02 / 04

Direct.

You speak to a named human

Human helpdesk

You call. We answer. No IVR, no 4-level ticket cascade.

Direct phone line, email with tracked ticket
Remote or on-site intervention if needed
Business hours coverage · SLA defined in contract
Always a named human, never a script

14:02 · Pris en charge

14:14 · Patch appliqué

14:20 · Résolu · 18 min

03 / 04

Audited.

Security score shared monthly

Backups & security

Verified backups, managed updates, native GDPR. You stop stressing about your data.

Daily encrypted backup, kept 30 days, off-site
Automated restoration test every month (you receive proof)
Managed antivirus/EDR, Windows + apps updates applied
Native GDPR, processing register maintained

B+

+ 2 ce mois

04 / 04

Rouen.

Private cloud · sovereign data

Sovereign hosting

Private cloud operated from Rouen. No AWS, no Azure, no surprises.

Dedicated infrastructure, supervised by us, hosted in Rouen
Backups replicated on a secondary French site
No lock-in exit: full exports provided at any time
ISO 27001 compliance targeted for 2027

§ 03

— We hear it all the time

Six pains we know.

The slow PC

Diagnosed during coffee break instead of working.

Outdated everything

Windows, antivirus, backups — pushed to later.

When it breaks

The freelance we call answers the next day.

Employee leaves

Access still hangs around weeks after notice.

GDPR

We know we're not quite in line.

Surprise quotes

IT budget explodes whenever something breaks.

§ 04

— Who it's for

The right match.

We're a good fit if

You have 5 to 100 devices
You're based in France · ideally Normandy for on-site
You value human proximity over brand or volume
Your IT eats time you'd rather get back
You want predictable billing, not repeated quotes

We're not the right choice if

You're a large group with enterprise ITSM needs (ServiceNow, etc.)
You want full delegation with zero dialogue, ever
Your fleet exceeds 200 machines and needs dedicated teams

— Decided?

30-min video call to look at your IT · no commitment.

Book a call

§ 05

— How it works

Three steps. Not one more.

You write.

We talk.

30 min · free

ii.

We sign.

iii.

§ 06

— Why €25

€25

All-inclusive. Per seat.

“Fixed price per seat, billed monthly. Hosting, supervision, helpdesk, backups, security — it's all in there. No surprise quotes when something breaks.

Direct.

vous parlez à celui qui code

À vous.

le code, le contenu, le domaine

France.

données et hébergement à Rouen

§ 07

— What's next?

We stay with you.

Once signed, here's what concretely changes in your daily IT.

Always a human

Direct email or phone, never an IVR. SLA defined in contract based on your criticality.

Monthly report

Monthly IT review: incidents, interventions, fleet status, recommendations. You know where your budget goes.

No-fee exit

1-month notice, full exports provided, no penalty.

§ 08

— Frequent questions

About us. No fluff.

We take over cleanly, no downtime. Inventory, audit, progressive handover over 10 days. You stay with the other provider until our actual takeover. No double billing.

§ 09

— Get started

Book your
30-min call.

30 min · No commitment · No aggressive follow-up.